The Westin Palace, Milan

3.7 (217 reviews)

Piazza della Repubblica 20, Milan, 20124, Italy   •  Weather:    •   Local Time:     •  Phone: (39)(02) 63361  

3.7

Frequently Asked Questions

General

Hotel exterior

What time is your check-in and check-out time?
We are pleased to inform you that our check in time is at 2:00 pm and our check out time is at noon time.

Do you accommodate early check-in/late check-out?
If you require an early check-in, we kindly suggest pre-registering the accommodations from the night before (hotel occupancy permitting). We also offer an Early Check-in package starting from 40 Euro. Please contact our reservation office for more info. In case you are not interested in booking your room for Early arrival, we wish to inform you that we will take good note of your estimated arrival time and do all our best accomplish your request based on hotel availability. For Late check-out we suggest to verify availability with our Front desk team on day of arrival.

What is the hotel voltage?
Hotel voltage is 220 V, please make sure to check the voltage of your equipments before usage.

Do you provide adaptors or converters?
Our concierge will provide guests with adapters but no converters are available.

What are your internet choices and costs?
Hotel has free WIFI in all public spaces (with limited bandwidth) and both WIFI ad HSIA in all rooms (up to 3 devices can be connected with a single access code) for free.

What are your business center hours?
Business center is open 24/7 and is located in the hotel's lower lobby. It provides Internet free.

Which payment methods does the Hotel accept?
All major credit card are accepted.

Can I pay for a hotel room for someone else?
If you are booking on behalf of someone else, or wish to pre-pay, you must fill in the third party billing and send it by fax at +39 (02) 63366337.

Do you have safe box?
For your convenience there is an electronic safe box with a person digit code in all rooms. Safe deposit box is it at your disposal also at front desk.

Rooms

Living room presidential suite

Do you have hairdryer?
All rooms are equipped with hairdryers.

Do all your rooms have air conditioning?
All rooms are equipped with air conditioning with Indipendent climate control.

Are pets allowed and at what costs?
Small pets are allowed for maximun 4 kg weight.

Does your hotel provide cribs?
Cribs are provided upon request (free or at a charge). Hotel does not provide blankets, bumpers or pillows with our cribs for security purposes. 

How much will be charged for a roll away bed?
Rollaway beds are available upon request.Rollaway charge is 80€ per day.

What will be charged for children?
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Extra bed incurs an extra charge of 80€ per night.

Are connecting rooms available?
Connecting rooms are available upon request. They must be required by contacting the booking office.

Does the hotel have accessible rooms?
Accessible rooms are available upon request. 

Services

Heavenly Bed

Do you provide guest with boiler, coffee makers or iron boards?
In accordance with security safety and regulation, usage of boilers, coffee makers or irons is not permitted in the room. Please feel free to contact our Service Express® for any assistance.

What are your laundry service hours?
Laundry is available to all guest Mon - Sat from 7am to 9 pm, same day delivery option is available (with extra charge).  Sunday from 9:30 am to 6 pm. 

Do you hotel provide parking and how much does it cost?
Hotel has a valet parking. Price varies from car size starting from 26.50€

Does your hotel have a fitness center/Spa/pool?

  • Our hotel is equipped with a WestinWORKOUT® Fitness Studio with Technogym facilities accessible 24/7 with room key and complimentary to all guests.
  • Our [comfort zone] beauty space is open 7 to 10 for massages, pedicures, manicures and different treatments daily on appointment. 
  • Sauna and steam bath are open daily from 9am to 9pm.
  • Children under 14 have to be accompanied by an adult. Our WestinWORKOUT® provides guests with sleepers and towels.

Dining

Colorful plate at The Westin Palace MIlan

What are your breakfast hours and costs?
Our PanEVO Restaurant is open for Breakfast daily from 07am to 10.30am:

  • American buffet breakfast costs 40€ per person

We also serve Italian Breakfast at bar The Lounge daily from 07am to 10.30am:

  • Caffelatte Breakfast cost 12€ per person

How many dining possibilities does the hotel offer and what are the opening and closing hours?

The Westin Palace, Milan  features a Restaurant and a Bar, where ou can enjoy a meal between 7:30am and 01:00am. For more information please visit our dining section.

Hotel policies and special conditions

Please visit the Hotel Policy & Special Conditions section for more info about our policies.

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